SoftwareOne reviews

3.6

59% would recommend to a friend

(1,336 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

57% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
May 30, 2019

Chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the folks are caring and wonderful

Cons

Very poor communication. Chaotic and disjointed execution. Seems like the company has bitten off more than it can chew. Cultural integration with new acquisition is non existent.

avatar
SoftwareOne Response
7y
Thanks for the comments - I will be completely open here and agree, I don't think we have gotten everything right so far with the current integration processes we have ongoing. I would be very appreciative if you could help us understand where we can improve on communication & execution - we have a dedicated PMO and Integration team focused on bringing the countries and portfolios together, with various sub streams such as HR and IT working on operational integration at an employee level. For comms, we have been running townhalls globally and the individual functions are doing the same internally, but perhaps this is not enough? or our approach is not landing. If you are open to it, please get in touch directly with me and / or Alex Alexandrov confidentially - we'd love to listen to your ideas. Thanks. John.
1.0
Aug 10, 2017

Disengenous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sharp architects, good TS leadership

Cons

Bad sales org, worse solution sales leadership

avatar
SoftwareOne Response
8y
Firstly as always, thank you for taking the time to share your feedback and perspective - I am of course disappointed to hear that you felt our sales org and sales leadership were not aligned to your expectation. It would be useful to understand some more detail around this so we can improve further - our sales have seen double digit growth in the last 10 years yoy and our solutions capability continues to expand exponentially and in certain areas we are marketing leading - so whilst I completely acknowledge we can never stop improving, I do believe we are making good progress. If you have the time, please reach me directly at john.mayes@softwareone.com so I can understand more about your view and use this to improve. Thanks again. John Mayes
1.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home and free transport (god knows better when they stop the transport because discussions are happening) You get work from after begging to you manager

Cons

There is a long list and the day will be over if I try to write all. And for your knowledge I would have given o star but there is no option for that. The worst thing is the pathetic management in GSDC. Directors are not supposed to be at their position and TLs are idiots and have no idea of leadership. I have spent over 1 year here and never spent a day without fear of losing the job any second. There is no job security here even if you are giving your 100%. Let’s discuss People Development Plan. It’s a joke. Can you believe they changed the designations of entire department overnight without any discussion? When asked, the simple answer is take it or leave it. Your choice. People promoted within last one year, have been demoted due to this people development plan without any solid reason. Appraisal process? People were appraised without any discussion. You check your salary and calculate yourself. The calculation is so weird that in hand you got 1 % while on papers you got 10%. Trust me, they made appraisal a joke. Overnight changes surprise you almost every other day. You aim for one vision and by the time you complete your task you will be notified that vision is changed and the deliverable is not required anymore. Everyone in the company except sales is made feel that their job is not imp to company. And if their staff leave, company does not bother. You can have 1:1 with directors anytime and they will tell you on your face, “What you are doing is not adding any value to the company”. Everyone in GSDC has to create a business case of their existence every now and then to survive here. I can write so much more right now but I know it’s a waste of time. So closing this write up here. Just a warning if you are thinking to join this company, get ready for mental trauma. You better wait and join some better company.

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