Starbucks reviews

3.5

56% would recommend to a friend

(85,194 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Nov 30, 2022

Great Place

Recommend
CEO approval
Business Outlook

Pros

Very fun atmosphere, great benefits, great coffee!!

Cons

Very fast paced, sometimes people can be rude (co workers/customers) but we all can be sometimes!!

avatar
Starbucks Response
3y
Thank you for your valuable insights! We champion a welcoming and inclusive space where mutual respect is expected, so we will share this with our teams to ensure we continue to improve in this area.
3.0
Jul 1, 2017
Recommend
CEO approval
Business Outlook

Pros

The people are talented and hard-working, the products are fun, and the company has an inspiring mission and values. And free coffee.

Cons

Lack of decision clarity and empowerment is draining morale and stifling innovation. Perfectionism is crippling our leaders who all seem to be fearing for their jobs.

5.0
Apr 22, 2015

Barista

Recommend
CEO approval
Business Outlook

Pros

- As a college student, they are VERY flexible with your schedule and will always find a way balance your work and school life - Free food mark out every shift, a pound of coffee every week and free drinks while on the clock - Great co-workers, tend to be super fun and together create a barista culture that we seem to only understand

Cons

- Some customers can be super rude but we get the last laugh... #decaf

Viewing 70 - 72 of 85,194 Reviews

Glassdoor has 90,894 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.