Pros
Free 1lb of coffee per week, health benefits for employees working average of 20 hrs per week, 20% employee discount on store merchandise. Time off requests honored 100% of the time in my experience.
Cons
Inflexible scheduling, especially regarding shift supervisors, but also making it difficult for baristas to get their required 20 hours per week for benefits. More times than I can count on both hands co-workers have fallen 30 minutes to an hour short over the quarter due to strict clocking in and out procedures. Shift Supervisors are given entirely disproportional increase in work to increase in pay. As a shift, I was called in more than once at 6am due to another shift not showing for work. Harassment complaint made to manager handled completely inappropriately.