TTEC reviews

3.3

54% would recommend to a friend

(11,434 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
May 6, 2012

Fine while it lasted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had the best time because it was the first time I could just get on the computer all day and get on the internet. That was the ultimate. It was years ago and unheard of. Then the layoffs happened.

Cons

A lot of people could not help customers and customers needed a lot of help with their new systems

3.0
Apr 29, 2012
Recommend
CEO approval
Business Outlook

Pros

TTEC strategically invests to be ahead of their competition and the industry overall. Technology is a strong focus.

Cons

Continuous change is good but on several occassions too much change in such a short time this caused poor results as well as high costs to the organization. They need a stronger long-term strategy - not only short-term focus.

3.0
Apr 27, 2012
Recommend
CEO approval
Business Outlook

Pros

you have alot of ppl to help when u need them and it's not hard to get time off

Cons

to min mangers are hired in that have never worked at home and have no clue what they are doing put all the work off on others

Viewing 11362 - 11364 of 11,434 Reviews

Glassdoor has 13,232 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.