Verizon reviews

3.6

62% would recommend to a friend

(35,677 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Jun 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay is great and the benefits.

Cons

They want you to be a robot with extreme expectations. The computer systems are constantly having issues making it very hard to meet your stats or help the customer when everything you do is on the computer. Customers are irate due to we have no specialists anymore for ex Billing specialist, Orders specialis Tv specialist Phn specialist or Data specialist. Due to this the customer has to talk to several reps before someone finealy takes ownership of the call thus making the customer extremely irate.

2.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Money. VZW pays an extremely good paycheck and has a phenomenal benefits package.

Cons

Ridiculous meeting and training schedule. Every time you turn around there's another meeting to attend or another training to take. Often times trainings are just rehashing something we were trained on before. Are they serious? The meetings are out of hand as well. Friday is our busiest day of the week, yet we have to be there every day at 7am even if we are scheduled to close that day thus making it a 14 hour day! EVERY WEEK!

Viewing 35614 - 35616 of 35,677 Reviews

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