Zillow reviews

4.6

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits and shiny offices will keep you coming back, until the cons below make you go running home.

Cons

I could go on and on in this section but it's best to keep it simple and to the point. Zillow Denver offices are unprofessional and unsafe. This is a frat house culture. I was forced to drink alcohol (even though I'm under 21) while on the clock. I witnessed people be terminated for having disabilities. Everyone in PAC hates their job but the pay and benefits keep people around. However this enables Zillow to pressure their employees to break the law while on the clock.

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Zillow Response
7y
Maintaining a safe and respectful work environment is our top priority at Zillow Group, and we have clear anti-harassment and respectful workplace policies to support employees. Being forced to consume alcohol is in violation of these policies and unacceptable. Please reach out to me directly at dans@zillowgroup.com for support. We also have confidential channels you can access as well. We take accountability for our workplace environment and will investigate any concerns around workplace behavior or culture.
1.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked in New York office where most employees would come in high on drugs to work in the morning or slip out during lunch hour and come back reeking of pot. No advancement opportunity and long 12 hour days just cold calling non stop making 250 to 400 phone calls every day. Pressure to make 400 calls a day and over-sell to the real estate agents who are the target audience. Company really makes money on website ads not their actual product. Predicting bankruptcy very soon, stock is a heavy short. Worst CEO in the history of corporate America. Absolutely a slime pit.

Cons

Read the pros. Read the pros.

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Zillow Response
9y
While we appreciate candor in all posts, it is apparent based on your assessment this post is not meant to be constructive. None of what you assert is anywhere close to being an accurate or fair assessment of our sales operation in New York City. If you have real feedback, please feel free to contact me at stevec@zillowgroup.com. Steve Capezza - Vice President, Premier Agent Sales
2.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Insurance is great. well stocked kitchen. You can make a lot of money in sales if you are good at it. The people are good, for the most part.

Cons

I worked in the Denver office. The drug culture is out of control, even reaching into management level. I have been in the office when someone came in stinking of marijuana. I have seen another rep come in from lunch with a white ring around his nose. If I had a 20-something son or daughter I wouldn't want them to work here simply because it's easy to get caught up in that culture. pill popping is not uncommon at all. I have had managers who were coked out during the day. There's one guy in particular who would be on adderall and just stare me down for no good reason. It got to be uncomfortable after a while, to the point where I no longer wanted to there anymore. Also, since Zillow bought Trulia, it stopped being any sort of fun in the Denver office. It used to be a really fun place to work. I used to look forward to going in because every day was a new adventure. Then, somewhere along the line, it just turned into straight up drudgery. Also, there is little to no room for advancement. It's a good place to cut your teeth but I wouldn't want to be there more than 2 years. that would be my maximum. it's changed for the worse, that's for sure and that's the consensus on the floor. One region, right now, is fomenting mutiny. It's just a matter of time before that situation blows up. The die-hards will stay because they're grandfathered in. I can see a mass exodus within the next 6 months happening.

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Zillow Response
9y
I appreciate you taking the time to review your experience with us at Zillow Group. We do pride ourselves on providing a fantastic financial opportunity to our world class sales organization. I also agree there is great potential to maximize that opportunity if you are a skilled salesperson; typically, that is how it works. When it comes to recruiting great leadership, we consistently look internally and externally for great people. Several of our current sales leaders started as individual contributors with Zillow Group. The message we are sending is we have great career opportunities for folks joining our sales team in any role. Regarding your other comments about the Denver office, the feedback you provide is very serious and counter to what I observe with our Denver sales team. Personally, I believe in cultivating a safe, enjoyable, and productive work environment. Our Denver sales and leadership teams take great pride in doing the same. Your feedback certainly counters that philosophy. Please feel free to connect with me at stevec@zillowgroup.com to discuss your thoughts and best of luck with your future endeavors.. Steve Capezza – Vice President, Premier Agent Sales
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