Job Title: Back Office Agent

Location: Mexico City, CDMX

Company Description:
At Smart Pro Connect, we are a team of bright, talented, and dynamic professionals with excellent command of the English language. We offer a wide variety of job opportunities, ranging from data entry, back office, customer service, and sales to more complex administrative functions, all directly related to U.S.-based companies and their work culture. (smartproconnect.com)

Responsibilities:

• Perform data entry and administrative support tasks efficiently and accurately.
• Process and manage confidential customer or company information.
• Organize and update records, spreadsheets, and databases.
• Review and verify information for accuracy and completeness.
• Support front-office teams by handling documentation and back-end processes.
• Communicate with internal teams to ensure smooth workflow and task completion.
• Assist with reporting and documentation as needed.

Requirements:

• C1 or native-level English proficiency.
• Previous experience in administrative, back office, or data entry roles is desirable.
• Strong attention to detail and ability to work with accuracy.
• Excellent organizational and multitasking skills.
• Basic knowledge of office software (Microsoft Office, Google Suite, CRM systems, etc.).
• Ability to follow processes and work independently with minimal supervision.

Skills:

• Strong written communication skills in English.
• High attention to detail and accuracy.
• Ability to manage large volumes of data and administrative tasks.
• Problem-solving and analytical skills.
• Strong organizational and time management abilities.
• Proficiency in office software and administrative tools.
• Ability to work independently and meet deadlines.

Schedule:

• Monday to Friday from 8:00 am to 4:00 pm.
• Weekends off.

Salary:

• Gross monthly salary of $16,500 MXN.

Job Type: Full-time

Pay: $16,500.00 per month

Idioma:

• Inglés (Obligatorio)

Work Location: In person