Location – Mexico – CDMX
Hybrid – 2-3 days onsite

App Ops Engineer

Overview Responsibilities
Build reliable performant and scalable infrastructure
Work with a learning mindset have empathy strong communication skills and deep respect for the power of collaboration
Work jointly with Engineering Leadership DevOps and SecOps teams to delivery a best in class user experience to entertain millions of users
Communicate clearly with nontechnical stakeholders including Product Owners
Maintain detailed documentation on features flows and processes
Thrive in ambiguous situations without clear lines of ownership and turn under defined problems into effective solutions
Effectively communicate and document progress via Jira Slack and Confluence
Take ownership and responsibility for your work
Attend and give feedback in code review sessions
Work in a fast paced agile environment
High standards for code quality and a helpful constructive attitude
Troubleshoot and resolve infrastructure related production issues in cloud environments
Collaborate daily with other teams customers partners and stakeholders on the solutions youre working on
Qualifications
Bachelors Degree or higher in Engineering Computer Science or a related experience
Minimum 5 years of hands on cloud engineering experience
Solid understanding of System Design Principles
Hands on experience with AWS Athena Lambda and Step functions API Gateway ECS EKS Fargate Kubernetes S3 EC2 SQS RDS CloudFront and VPC
Proficient in Terraform
Demonstrated proficiency with at least one modern general purpose programming language like Nodejs Java Go Python Our frontend build systems use Node
Demonstrated proficiency with shell scripting
Experience with centralized logging and general monitoring systems such as Newrelic Grafana Prometheus etc
Hands on working experience with CICD pipelines We use Github Actions
Able to demonstrate proficiency in cloud cost optimization and rightsizing architectures
Demonstrated experience with event driven architecture
Experience building RESTful services