• Serve as the primary point of contact for assigned accounts, ensuring a premium level of service and rapid resolution of client questions and challenges.
• Acquire a thorough understanding of MSCI's Private Capital Solutions product suite and how our products fit into client organizations and their processes
• Share relevant product updates and thought leadership that enables clients to fully harness MSCI’s Total Portfolio and Private Assets tools.
• Lead regular trainings and recurring meetings with key stakeholders, delivering transparent updates and recommending advanced features or solutions.
• Suggest and implement process enhancements that improve client satisfaction and operational efficiency.
• Act as a liaison between clients and internal teams, channeling feedback to refine and evolve MSCI’s Total Portfolio and Private Assets offerings.
• Contribute to service reviews and strategic service plans that reinforce value and drive client retention.
• Serve as mentor to junior team members, supporting their career growth and assisting with escalations

• Bachelor’s degree (Finance, Economics, Statistics, Mathematics, or other quantitative fields is a plus, but not required)
• 4-6 years of relevant experience in client-facing roles within asset management, financial services, and/or fintech
• Strong analytical, problem-solving, organizational, and interpersonal skills
• Excellent English written and verbal communication skills
• Portfolio analysis, performance measurement, private capital, or domain expertise in investment analytics is a plus
• Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
• Progress towards CFA, CAIA, CIPM, or FRM a plus

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.