RESPONSIBILITIES:

1 Support

• Install, Configure, Manage and Support SAP S/4 HANA 2020, 1909, 1809, 1709, 1610, 1511, 1503, ERP6.0 EHP, Process Orchestrator, BW, BPC, NetWeaver FIORI/Gateway, Solution Manager, Web Dispatcher, Content Server, Adobe Document Services, Business Objects and Java Based NetWeaver Products like Enterprise Portal
• Install, configure and Monitor HANA, Oracle, DB2, Sybase and MSSQL Database
• SAP System Copies execution
• Administer, manage and support SAP clients
• Day-to-Day system monitoring of a 3 tier SAP landscape.
• Document Standards, Systems Architecture, runbooks and monitoring Infrastructure
• Support of project tasks under project deadlines.
• Provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties in order to maintain their productivity level
• Work very closely with other project consultants (Project Management, Functional, Security, Development, Automation)
• Support in SAP Cloud Platform, Cloud Connector, Cloud SSO
• Support with AWS, Azure Hyperscalers

• Responsible for the setup and maintenance of customer systems
• Works on Incidents, Requests, Changes, and Problem Management
• Monitoring system availability and performance, application and database
• Major incidents and escalations management
• Problem Resolutions and initial Incident Reports
• Standard Operations Procedure documentation creation, update and maintenance
• Perform backup and recovery using database tools.
• Application Patching and Upgrades
• Database Administration
• Apply corrective actions from incidents priority 1
• Quarterly Health checks reports creation.
• Enhance monitoring based on repetitive events and provide permanent solutions.
• Knowledge based articles creation and continuous updates to ensure consistency and quality.
• Internal communication during Priority 1 and Priority 2 incidents
• Weekly / Biweekly meetings with AM and Technical Leaders
• Monthly SAP Security review on the landscape and when applies to provide guidance to customer.
• Monthly SAP Early Watch Analysis
• System Performance Tunning

QUALIFICATIONS:

Example:

• Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree
• 5-10 years of overall professional experience
• Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.

Knowledge

• Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree
• 5-10 years of overall professional experience
• Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.
• ITIL training, better to have an ITIL certification.
• SAP S4 Certification would be a nice-to-have.
• Oral, written and interpersonal skills.

Technical / Professional Skills

• 5+ Year SAP BASIS experience with SAP ERP or S/4HANA support or operation tasks
• 5+ Year SAP BASIS experience with SAP JAVA support or operation tasks
• AS-Java (can be a Portal Java, PO Java, etc) experience.
• Strong DBA Skills (Oracle, DB2, MSSQL, HANA, SYBASE)
• Strong OS Skills (Windows and Linux SLES or Linux REDHAT)
• Basic networking skills
• Understand the S/4HANA conversion process.
• Experience in Implementing Java Support Package Upgrades
• Understand SSO based on SAML authentication.
• Understand SAP Readiness Check report
• Understanding of various FIORI deployment options
• Strong communication and time management skills; experience with multi-tasking between projects is an asset
• Must possess traits of dependability, reliability, task-oriented and focused, ability to follow 'cookbook' and methodology (S/4H Conversion methodology)
• Consultant must show independence, ability to follow through with tasks to completion, willingness to take initiative where required S/4HANA Conversion experience.
• Experience in cloud-based Fiori implementations with focus on a hybrid S/4 landscape
• Experience in Focused Run 2.0 and above
• Experience creating FIORI catalogs, Tiles, Front-end and Back-end security roles.
• Experience in implementing different SAP authentication scenarios for traditional ABAP, Java and Gateway systems/applications using Kerberos, SAML and.
• Familiarity with UI5 and the structures of UI5 applications
• Familiarity with hosting Fiori on Amazon Web Services or Microsoft Azure Cloud Services