ON.energy is looking for a Support Analysts to join our team and operate Battery Energy Storage Systems (BESS) at its best. This is a hands-on technical role at the heart of our energy operations.

What You'll Do:

• Real-Time Monitoring: Continuously track critical system variables including voltage, current, temperature, state of charge (SoC), and state of health (SoH) to ensure stable, safe operation.
• Alarm Detection & Escalation: Identify, log, and report any deviations from established operating parameters — such as overheating or communication failures with the Energy Management System (EMS) — and escalate as needed.
• System Operation: Manage and adjust system performance to meet grid demand, maximizing efficiency within defined operational parameters.
• Emergency Response: Execute safety protocols during contingencies, including cell isolation and emergency shutdowns, to protect equipment and personnel.
• Data Logging & Reporting: Maintain detailed operation logs and generate daily performance reports on battery systems and associated equipment.

Schedule: 7 days day shift / 7 days night shift / 7 days off (6:00 AM – 6:00 PM / 6:00 PM – 6:00 AM)

What We're Looking For:

• Degree or technical certification in Electronics, Electrical Engineering, Renewable Energy, Electromechanics, or related field
• Knowledge of DC/AC power systems and lithium-ion battery management (BMS)
• Experience with SCADA platforms or energy monitoring software
• Familiarity with industrial protocols (Modbus TCP/IP, CAN, serial)
• Prior experience in control centers, substations, solar/wind farms, or critical monitoring environments

Key Traits: Detail-oriented, calm under pressure, quick decision-maker, strong team player.