Location: Mexico City, MX

About the Team

In this position, you are part of a team supporting the North American technology landscape to facilitate Swiss Re Corporate Solution insurance products. The team's primary focus is to consistently provide superior customer service to our underwriting business partners. We focus on enabling strategic business changes to the North American region while also responding to issues and continuing to find ways to deliver operational efficiencies. To ensure consistent customer focus, strong relationships have been built with our business partners and vendors. The Requirements Engineer serves as the principal conduit between the business and the software development team throughout the lifecycle of an issue or change request.

Role Purpose

The Requirement Engineer is responsible for designing and validating business systems end-to-end, combining strong hands-on business analysis and engineering capabilities with emerging system-level thinking.

They deliver production-grade business impactful systems through thorough developing solid understandings of business needs, grooming them into solution options, and translating them into robust quality technical designs for execution. The role is expected to also evolve towards a future state where system specification, AI-assisted engineering and agentic delivery models become more present.

This role is explicitly part of an evolving capability model: candidates are expected to be strong requirement engineers today, with the ability to grow into end-to-end system design, specification and validation roles over time.

Key Responsibilities

End-to-End System Delivery

• Work with Global Digital & Tech tech service teams to support strategic capability design / integration with NA landscape while ensuring quality implementation (design, testing, rollout).
• Become E2E landscape expert as the basis to support production system issue root cause analysis and solution options to address.

Translation of Intent & System Design

• Develop stakeholder relationships across the business and Global Digital and Tech service landscape
• Gather and translate business requirements into scalable system design and working implementations
• Collaborate closely with Technical Product Owners to refine requirements and resolve ambiguity
• Define system components, interfaces and data flows, breaking down complex problems into composable technical solutions

Integration, Quality & Operations

• Design and implement integrations across APIs, messaging systems and platforms, applying both synchronous and asynchronous patterns
• Own production stability focused on deployment quality (design/testing adequacy) and addressing NA system production issues in an efficient manner

AI-Assisted Engineering (Emerging)

• Use AI-assisted development tools to accelerate system delivery where appropriate with a focus on translation of requirements into actionable development work packages
• Validate generated outputs for correctness, performance and adherence to standards
• Apply emerging AI capabilities pragmatically and begin structuring systems to support future agentic development

Required Experience & Capabilities

Growth Potential Signals

• Ability to think in end-to-end systems, not just components
• Strong problem decomposition and abstraction capability
• Experience developing, reviewing and validating complex implementation requirements
• Exposure to AI-assisted development tools or active interest in emerging engineering paradigms
• Strong technical communication and structured thinking