Job Description – Salesforce Senior Developer

About the Role

Key Responsibilities

• Develop, test, and deploy Salesforce solutions, primarily supporting Service Cloud features such as Console, Case Management, Omnichannel, Knowledge, and CTI integrations.
• Write and maintain Apex classes, triggers, and Lightning Web Components (LWC) to support business requirements.
• Assist in developing Salesforce integrations with external systems using REST/SOAP APIs, Platform Events, or other integration tools.
• Build and maintain Salesforce configuration including custom objects, fields, validation rules, flows, and permissions.
• Collaborate with Business Analysts, QA engineers, and senior developers to translate business requirements into technical solutions.
• Participate in code reviews and follow established Salesforce development best practices and coding standards.
• Support release management and deployment activities using CI/CD or deployment tools.
• Troubleshoot and resolve platform issues, bugs, and defects during development and testing phases.
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.

Required Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of hands-on experience as a Salesforce Developer, with significant experience
  in Service Cloud.
• Working knowledge of Salesforce configuration including Flows, custom objects, fields, validation rules, and security model.
• Experience working with Salesforce APIs (REST/SOAP) or supporting system integrations.
• Familiarity with version control systems (e.g., Git) and Salesforce deployment processes.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to work effectively in a collaborative Agile development environment.

Preferred Certifications (one or more)

• Salesforce Certified Platform Developer I & II
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Administrator

Why Join Us