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Especialista de Capacitación, Driver Trainer, ACES L&D MX
San Andrés Cholula
MX$14,688 (Employer provided)
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DESCRIPTION
Salario mensual base: $14,687.50 MXN brutos más prestaciones superiores a las de ley.
Ubicación: Avenida de los Duques 16100, Cholula, Puebla
Horario: Disponibilidad para rolar turnos día, noche y fines de semana
Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro galardonado equipo de ACES Learning es una parte clave para lograr ese objetivo. Amazon es una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que encontrará que abordamos las cosas de manera diferente aquí.
Amazon tiene implementadas las medidas necesarias para garantizar que los trabajadores cuenten con asientos adecuados. Durante los periodos de descanso y comida, los empleados podrán tomar su descanso en el área de comedor donde se encuentran las sillas disponibles, o salir de las instalaciones de la Empresa si así lo desean.
Key job responsibilities
Actuar como supervisor de Instructores y nuevos ingresos
Conocer, profundizar y ser experto de los procesos estándar para garantizar una correcta capacitación
Seguimiento continuo a los participantes para soportar su curva de aprendizaje
Ofrecer capacitación, observación y entrenamiento de instructores
Asegurar que los registros de capacitación se mantengan actualizados
Usar y analizar datos a diario para mejorar la experiencia de aprendizaje de nuevos ingresos
Retroalimentación a los Instructores y Trainers sobre su entrega y el desempeño de los grupos de nuevos empleados
Completar las pruebas/auditorias y da seguimiento a las acciones resultantes
Organizar (asignación de instructores) y monitorear el entrenamiento cruzado para las operaciones para respaldar los requisitos de habilidades máximas
Trabajar con operaciones en una matriz de habilidades para resaltar las brechas para la capacitación de roles críticos
Apoyar las operaciones con la entrega de capacitación en roles críticos
Mejorar los procesos a partir de la recopilación de comentarios y el análisis de datos
Asistir a las reuniones cuando sea necesario y proporcionar la información requerida
Trabajar en asociación con los gerentes para mejorar el desempeño de las nuevas contrataciones
BASIC QUALIFICATIONS
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The minimum salary is MX$14,688 and the max salary is MX$14,688.
MX$14,688/mo (Employer provided)
San Andrés Cholula
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