Epic Tapestry Application Coordinator - Remote Mexico - Healthcare IT

Join Our Team!

We are seeking an experienced Epic Tapestry Application Coordinator to support a confidential U.S. healthcare client on enterprise Epic Tapestry initiatives and related healthcare IT workstreams. This is a remote opportunity for professionals legally authorized to work in Mexico, with preference given to candidates located in Guadalajara. Qualified remote candidates throughout Mexico are encouraged to apply.

This position offers the opportunity to work alongside U.S. healthcare organizations on high-impact projects supporting payer operations, system optimization, application support, and healthcare technology initiatives.

Client information will be shared with qualified candidates during the interview process after appropriate confidentiality requirements have been completed.

Position Details

• Position: Epic Tapestry Application Coordinator
• Location: Remote - Mexico
• Employment Type: Full-Time
• Industry: Healthcare Information Technology
• Work Environment: Remote
• Schedule: Must be available during overlapping U.S. business hours

Required Qualifications

• Epic Tapestry experience, Epic-adjacent healthcare system experience, or strong U.S. healthcare payer/provider operations experience depending on role level.
• Ability to collaborate effectively with U.S.-based healthcare stakeholders and participate in meetings during overlapping U.S. business hours.
• Advanced written and verbal English communication skills.
• Spanish/English bilingual skills preferred.
• Comfortable working in remote healthcare IT environments with strict confidentiality and data security expectations.
• Strong documentation skills with the ability to follow client processes and provide daily and weekly project updates.
• Ability to successfully complete background checks, identity verification, client onboarding, and confidentiality requirements as applicable.
• Professional remote office setup with reliable high-speed internet and the ability to attend video meetings.
• Must be legally authorized to work from Mexico.

Preferred Qualifications

• Epic Certification, Epic Proficiency, or Epic Training in one or more Epic Tapestry modules.
• Experience supporting:
• Claims
• Benefits
• Member Enrollment
• Provider Data Management
• Utilization Management
• Referrals
• Prior Authorizations
• Pricing
• Contract Management
• Accounts Payable
• CRM Workflows
• Experience using:
• Jira
• Azure DevOps
• ServiceNow
• HP ALM
• Confluence
• SharePoint
• Smartsheet
• SQL
• Microsoft Excel
• Power BI
• Tableau
• Experience supporting U.S. healthcare organizations including:
• Hospitals
• Health Plans
• Managed Care Organizations
• Payer Systems
• Enterprise Healthcare Technology Programs
• Knowledge of HIPAA-aligned confidentiality standards, PHI handling, secure remote work practices, and regulated healthcare environments.

What You'll Do

• Support Epic Tapestry applications and related healthcare technology initiatives.
• Collaborate with cross-functional U.S.-based clinical, operational, and IT stakeholders.
• Analyze workflows and recommend application improvements.
• Troubleshoot application issues and assist with system optimization.
• Maintain detailed documentation, project updates, and client communications.
• Participate in implementation, enhancement, testing, and support activities.
• Ensure compliance with healthcare data privacy and security requirements.

Why Join Us?

• Work remotely from anywhere in Mexico.
• Support innovative U.S. healthcare technology initiatives.
• Collaborate with experienced healthcare IT professionals.
• Opportunity to work on enterprise Epic Tapestry projects.
• Professional growth within a rapidly evolving healthcare technology environment.
• Competitive compensation based on experience.

Apply Today

If you have Epic Tapestry experience or a strong background in U.S. healthcare payer systems and are looking for your next remote healthcare IT opportunity, we'd love to hear from you.

Apply today with your updated resume and qualifications. Qualified candidates will be contacted for the next steps in our confidential hiring process.

Job Types: Full-time, Permanent

Experience:

• EPIC Tapestry: 1 year (Required)
• Healthcare Exp.: 1 year (Preferred)

License/Certification:

• Epic Certification (Preferred)

Work Location: Hybrid remote in 44100, Guadalajara Centro, Jal.