About the Role:

Grade Level (for internal use):

10

The Team:

The Marketing Operations Coordinator will support a strategic CRM transformation initiative, working alongside our external consultant and internal teams to assist in the delivery of Marketo - Salesforce integration solutions that enable seamless lead-to-sales handoff and standardized processes. This role also includes ongoing marketing operations support to ensure systems, processes, and tools function effectively across the organization. The position requires organizational discipline, and a commitment to enhancing sales effectiveness through reliable systems, process and data.

Key Responsibilities and Impact:

CRM Transformation Initiative:

• Support the collection and organization of business requirements for lead lifecycle, routing, scoring, and Sales SLAs.
• Assist with workstream planning, maintain project schedules, and help document requirements and processes.
• Work with various stakeholders and participate as Subject Matter Expert and point person for the S&P DJI marketing team for tracking marketing campaigns in Salesforce.com, with integrations from Marketing Automation Platform.
• Work with CRM teams, Marketo administrators, Sales Operations, and consultants to track progress and identify blockers.
• Help create and organize process maps, SOPs, and governance documentation.
• Assist with test case development, UAT coordination, and tracking of issues and resolutions.
• Help coordinate training materials, track adoption metrics, and support post-launch enablement activities.

Ongoing Marketing Operations:

• Support day-to-day marketing technology operations (Marketo, Salesforce, and related platforms).
• Assist with campaign setup, lead management, and data quality initiatives.
• Help maintain documentation and process standards for marketing systems.
• Support reporting and analytics activities to track marketing performance.
• Coordinate with cross-functional teams on marketing operations requests and issues.

What We’re Looking For:

Basic Required Qualifications:

• 4-6 years of experience in marketing operations, project coordination, or related field.
• Strong background in Salesforce.com/CRM systems.
• Experience with Marketo or other Marketing Automation Platform.
• Strong organizational and documentation skills.
• Excellent communication and ability to work with cross-functional teams.
• Proficiency with Microsoft Office and project tracking tools.
• Understanding of B2B marketing/sales processes.
• Experience supporting CRM transformations or marketing technology initiatives preferred.

Key Deliverables:

• Project status tracking and reporting
• Requirements documentation and organization
• Process documentation and templates
• UAT support materials and issue tracking
• Adoption metrics and reporting
• Marketing operations support and issue resolution

We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 328063
Posted On: 2026-04-27
Location: Mexico City, Mexico