Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
This position provides support to the Agent Oversight Team by assisting in the overall performance of the Agent Oversight.Program. Serves as an active Office member in supporting the team department’s goals to ensure sound operational understanding and implementation of operational procedures.

ROLES & RESPONSIBILITIES

• Conduct a QA to ensure ACR Files are meeting the department’s required standards.
• Engage in a corrective action with the Agent Compliance Review Team to ensure files that undergo a QA are being reviewed and completed accordingly.
• Evaluate the progress of Agents during the Probation period. Provide recommendations and feedback on areas where they need improvement of the agent’s knowledge with the BSA and other AML regulations.
• Perform in-depth analysis of agent consumer transactions using Excel pivot tables to detect unusual/suspicious activity and ensure that transactions are within expected transaction amounts to Agent’s main country corridor to conduct monthly data analysis and review data with Agent during monthly calls.
• Document the efforts done in a clear and precise manner that allows for a good understanding of the work that was done to help the Agent mitigate findings.
• One-on-One presentations to supervisor of an overview of the Agent’s history and progress pre-probation, while in probation and after probation.
• Provide support to the Agent Compliance Review Team in efforts to complete an ACR Review folder during the pre-ACR and post-ACR review.
• Provide support to Agents that will be having an IRS or Bank audits.
• Provide support when Ria is undergoing a State or IRS audit.
• Serve as an active team member in supporting department’s growth and goals to ensure sound operational understanding and implementation of operational procedures.
• Continue to increase knowledge of relevant anti-money laundering laws and regulations.
• Perform other miscellaneous duties as assigned.

POSITION REQUIREMENTS

• College Degree or equivalent; minimum of one year in AML compliance related activities.
• Knowledge of money laundering compliance requirements for money service businesses.
• Analytical skills.
• Excellent customer service skills
• Ecellent oral and written communication skills.
• Excellent organizational skills; and proficient in MS Word, Excel and Access.
• Candidate must be fluent in both English and Spanish.

PERKS & BENEFITS

• Competitive salary
• 1 month of Aguinaldo (Christmas bonus)
• 15 days’ vacation
• Life insurance
• Food vouchers
• Work-life Balance
• Growth Opportunities

Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.