About the Role

We are seeking a Project Manager to lead the successful implementation of Elekta’s medical solutions across customer sites. This role is responsible for planning, coordinating, and delivering projects on time, within scope, and aligned to quality and financial targets.

You will serve as the primary point of contact for customers, ensuring a smooth implementation experience while building strong, lasting relationships. In addition, you will help drive best practices in project management and support continuous improvement across implementations.

Location: Office based Mexico City

Key Responsibilities

Project Delivery & Customer Management

• Lead and manage end-to-end implementation of Elekta products (software and medical equipment)
• Act as the single point of contact for customers throughout planning and implementation phases
• Ensure projects are delivered on time, within budget, and to quality standards
• Build strong customer relationships and maintain high levels of satisfaction during and post-implementation
• Communicate clearly and proactively with stakeholders, setting and managing expectations

Planning, Coordination & Execution

• Coordinate cross-functional teams (Installation, Applications, Sales, Order Administration) to deploy resources effectively
• Maintain accurate project plans, documentation, and implementation status tracking
• Manage resource allocation aligned with financial forecasts and revenue targets
• Analyze upcoming installations to support prioritization

Revenue & Business Support

• Contribute to achieving revenue targets by driving timelines and identifying opportunities
• Collaborate with Sales on pre-sales activities and proposals
• Provide input into customer proposals and implementation plans

Operational Excellence

• Improve processes and documentation to enhance efficiency and customer satisfaction
• Maintain centralized systems (CLM, project tracking, site details)
• Support local purchasing activities where required

Coaching & Collaboration

• Mentor and develop other Project Managers
• Collaborate effectively across teams and influence stakeholders

Qualifications & Experience

• Minimum 3 years of experience as a Project Manager
• Experience managing software implementations and/or medical equipment projects
• Bachelor’s degree or equivalent experience
• Strong communication, organizational, and leadership skills
• Ability to manage multiple projects simultaneously

Key Competencies

• Strong stakeholder management and customer-facing skills
• Problem-solving and initiative
• Proficiency in MS Project, Excel, Word, Outlook
• Ability to influence without direct authority

Additional Requirements

• Fluency in English
• Willingness to travel up to 75%