Attend required manager development training. Responsible for the day-to-day supervision of a group of call center associates including work and attendance……
Organize training for 5S, Product respect, TPM, SMED, Hoshin, STOP SCRAP, VSA, Kanban, Continuous flow, lean industrialization in accordance with Plant / Site……
Deployment of the Valeo MOM system: Go with the other members of the industrial deployment team to the Valeo plants, where the MOM system need to be deployed……
This position has control of the operation in the shopfloor, ensuring the management of information and reports in the Moulding area, and making the appropriate……
Must be able to adhere to a 5-day office attendance schedule. Bachelor’s Degree required; concentration in business or related field preferred.…
This position collaborates extensively with senior distribution product managers to ensure seamless integration operations and is responsible for executing a……
3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service. Collaborate with digital product managers, and deliver robust cloud-based……
*Minimum 5-6 years of progressive leadership experience*, with at least 2 years in a C-Level or equivalent senior executive role (CEO, COO, CFO, Managing……
A data or technology leader with strong experience in partnerships, licensing, or platform ecosystems. Significant experience in data partnerships, licensing,……
At least 2 years of experience in project management or product owner role. Allocate development resources to Product backlog to optimize workload distribution……
Your key responsibilities include interpreting requirements from senior Index Product leaders and translating them into clear, actionable business requirements……
Experiencia deseable de 3 años en el área de Compras y Finanzas. Excelente comunicación oral y escrita en español e inglés. Manejo y coordinación de proyectos.…
Reporting to Operations Manager, Operations Training Manager this role involves overseeing directing the manufacturing operations performed in a shift or group……
For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.…
5 years of experience in freight forwarding, transportation, customs & warehousing (domestic or international). Bachelor’s degree in Logistics or an MBA.…
12+ years in logistics, supply chain, or distribution center operations. Own full P&L responsibility for the distribution center or contract (revenue, cost,……
Planning, assigning, budgeting and monitoring the implementation of all corrective or preventive improvement actions in the technical field following internal/……
Engineering or Maritime Degree or equivalent professional experience preferred. Demonstrated experience delivering sales, revenue, margin, and growth targets……
3–5+ years of experience in marketing project management, content management, or a hybrid strategic role. Manage content publishing across CMS and distribution……
Organizing and moderating workshops of the groups. Support of the group in root cause analysis. Management of a group ("Assembly Worker") and active support to……
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Essential Functions/Core Responsibilities
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees and provide timely updates
Provide subject matter expertise in handling escalated customer calls as needed
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
Stay current on internal work processes, policies and procedures. Attend required manager development training
Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
Candidate Profile
Associate's degree in related field with two to four years of relevant experience preferred
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
Ability to mentor, coach and provide direction to a team of employees