GENERAL SUMMARY

The Director, Global Sales – Mexico & Central America is responsible for all activities involved in developing and managing key Corporate Business Travel accounts and Travel Management Companies, to increase revenue to all Preferred Travel Group (PTG), including Preferred Hotels & Resorts and Beyond Green partner hotels, assisting in hotel brand development and hotel consulting as needed. These efforts are critical to the value of hotel membership and retention in the PTG brands. The position must maintain a structured, balanced approach to sales account management based upon the attributes of the region and priorities established by the Senior Vice President, Global Sales – Corporate.

ORGANIZATIONAL RELATIONSHIP

Under the general supervision of the Senior Vice President, Global Sales – Corporate, the Director, Global Sales – Mexico & Central America works with all PTG departments, member hotels and clients as required. Works closely with the Americas, Central America and Latin America Regional Directors and Account Managers to collaborate on corporate sales support for regional hotels; has extensive contact with hotel members regarding on-going sales efforts and the overall travel markets during meetings, showcases, tradeshows, road shows and events.

DUTIES & RESPONSIBILITIES

• Responsible for increasing room night, bookings and revenue production from existing and prospective corporate business travel accounts and travel management company accounts in Mexico & Central America local and domestic markets for the brand/member hotels.
• Responsible for consulting hotel members in the Mexico & Central America region on corporate market segment trends and revenue opportunities.
• Manage & grow PTG brand visibility amongst local, domestic and global corporate accounts as well as strategic Travel Management Company partners including American Express Global Business Travel, BCD Travel, CWT, Flight Centre Travel Group and Navan and other regional Travel Management Companies via ongoing virtual webinar or in-person engagements on a frequent basis.
• Research and expand current account base by soliciting new corporate and travel management accounts via travel resources or travel association partnerships to increase RFP bid opportunities.
• Ensure timely participation in identified Corporate RFP’s and actively follow-up for inclusion in their Hotel Programs
• Oversee the managed corporate travel agencies and corporate accounts in the region, holding regular business reviews, monitoring performance and setting performance targets for retention and production growth efforts
• Develop thorough knowledge of clients, hotel members and products via member portal, sales calls, hotel site inspections, weekly sales conference calls with SVP Global Sales & team, new hotel member announcements, Brand Travel Guides and Magazines, Worldwide Hotel Listing & Worldwide Meetings Specs via SharePoint Front Desk, individual hotel brochures & websites, Trade Publications, FAM’s and etc.
• Follow up and pursue potential business opportunities identified by the Hotels or PTG Hotel Revenue Optimization Directors (i.e. sales leads, Agency 360, business reviews, and STAR assessments).
• As guided by annual budget and Senior Vice President Global Sales - Corporate, maintain detailed accounting of operational and promotional expenditures and follow proper financial reporting procedures as established by PTG.
• Maintain active sales plans on key accounts as directed by Senior Vice President, Global Sales – Corporate via action plans, sales activity report, sales calls, tradeshows, road shows, participation in key regional events & meetings and brand-supported programs.
• Report on sales activities in format and frequency as required by the Senior Vice President Global Sales – Corporate.
• Maintain detailed and timely records of prospect and manage accounts for all market segments’ information within the brand intranet systems i.e. CRM, Outlook, SharePoint, Cvent, PreferredNet Member Portal, etc.
• Monitor and promote PTG brands in high potential emerging sectors relevant for brand destinations.
• Represent PTG at major tradeshows (e.g. GBTA Mexico), client event showcases, conferences and road shows.
• As required, the role may also extend support for sales and business development in Arizona, New Mexico, Texas, or other selected markets on an as-needed basis to ensure business continuity.

QUALIFICATIONS

Worker characteristics are normally acquired through the experience of hotel management, or related hospitality brand experience; 8-10 years of hotel sales or travel industry experience; Ability to understand a variety of corporate management structures and cultures; excellent presentation skills; energy and ability to conduct and act on thorough industry and company research; advance knowledge of international travel, geography and cultures; strong written and communication skills; ability to build a resourceful network inside and outside of industry; creativity and skill to convey value to the client and end-user; ability to gain trust and respect in a consultative role.

WORKING CONDITIONS

This role will be based out of our Preferred Travel Group office in Mexico City, Mexico. With our in-office philosophy, our associates are expected to be in the office at least three days per week, supporting a healthy balance between in-person collaboration and flexible remote work.

We take pride in our vibrant and inclusive culture, which thrives on meaningful connection, shared purpose, and cross-functional teamwork. In-office engagement plays a vital role in fostering spontaneous collaboration, accelerating innovation, and strengthening relationships across teams. It also provides valuable opportunities for mentorship, professional development, and a deeper sense of community.

Please note: While the current expectation is a minimum of three days per week in the office, this may evolve over time in alignment with business needs and our continued commitment to culture-building.

REQUIRED TRAINING

Sales orientation to be determined by Region and to include:

1. Formal orientation at PTG Mexico City office

2. CRM Training

3. Power BI Training

4. Corporate RFP Processes Training (Cvent, Strategic Transient Account Review and Corporate Account Survey)

5. PreferredNet and Front Desk Training

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.