Are you the kind of case manager who keeps every matter moving — the one who knows what’s due, who’s waiting on what, and which client needs a call before they have to ask — and wonders why your role, or your pay, has never reflected what you actually carry? Reliable Futures places credentialed professionals from Latin America into career-level remote roles with U.S. law firms — and we stay invested in your success long after day one.

The professionals we place are not assistants. They are case managers, paralegals, and legal specialists who own their work and are choosing a path that finally matches their ambition — because your growth is the point, not just your placement. If this sounds like the opportunity you have been looking for, please read to the end before applying — there are specific instructions you will need.

Working with us means working for a real Mexican employer that takes its obligations seriously — and then goes further. Full statutory compliance: IMSS, aguinaldo, vacation premium, and every protection the law guarantees you. Your compensation is disclosed in full, set above local market rates for your role and experience, and paid directly to you — not bundled into a platform fee where no one can tell you what you actually earn. You are a fully employed team member, with standing, with protections, and with a partner that has built its entire model around one belief: doing right by you and doing right by the firm are exactly the same decision.

We have an open Case Manager seat with a U.S. law firm we work with — a practice handling estate planning, probate, and real estate matters, looking for one person to own how its cases move from intake through resolution. This is a live role with a firm ready to hire the right professional now. If you are the kind of case manager this posting describes, we want to hear from you.

What You’ll Own

This is a role with real scope. You won’t be handling one slice of someone else’s caseload — you’ll own how matters move across estate planning, probate, and real estate, with the firm’s attorneys as your partners on the law and you as the person who keeps every case on track.

• The caseload, end to end — carrying active matters across all three practice areas from intake through resolution, and knowing the status of every one
• The client relationship — serving as the primary point of contact: proactive status updates, day-to-day questions, expectation-setting, and the kind of steady, sensitive communication these matters often call for
• Intake and onboarding — gathering client information, opening files, and making sure every matter is complete and ready before it reaches an attorney
• Internal deadlines — owning the firm’s internal and client-facing timelines: attorney review milestones, client deliverables, execution scheduling, and follow-up cadence — and surfacing anything at risk before it becomes a problem
• Document execution and probate logistics — coordinating signing appointments, notarization, and witness requirements, and assembling the supporting materials probate matters require
• The outside coordination — working with title companies, financial institutions, and recording offices to confirm scheduling, gather status, and relay information
• Closings — supporting real estate closings by coordinating client communication and scheduling as each one moves toward its deadlines
• The case record — keeping files, status notes, deadline flags, and communication records current in the firm’s practice management system, and tracking your time accurately

Where This Goes

This is not a static seat. The firm is growing right now, and this role is positioned at the center of that growth — which means the person who owns it well won’t stay where they started.

There are already two roles scoped on the horizon, each building on what you’ll do here — taking on more responsibility, broader ownership, and a larger hand in how the firm’s cases run. The Case Manager who masters this seat is the natural person to step into them. We’re not describing a someday-maybe; we’re telling you the path is already drawn, and we hire people we expect to walk it.

That’s the difference between a job and a career. You’re not filling a seat. You’re starting somewhere — with somewhere to go.

You Are Who We’re Looking For

Education & Credentials

• Licenciatura in law, legal studies, business administration, or a related field — required
• Licenciatura en Derecho — preferred
• Additional certification in a relevant legal or case-management specialty — a plus

Case Management Knowledge & Skills

• 2–4 years in law firm case management, paralegal work, or legal support — required
• Demonstrated experience tracking deadlines independently and managing client communication on your own — required
• Familiarity with at least one of the three practice areas — estate planning, probate, or real estate — required
• Experience with practice management software (Clio, MyCase, Smokeball, or equivalent) — a plus
• Familiarity with U.S. legal concepts and terminology — a plus

English Proficiency

• Advanced English proficiency required — equivalent to TOEFL iBT 95+ or CEFR C1
• Demonstrated ability to communicate professionally with U.S. clients, attorneys, and colleagues
• Clear, confident written English: status letters, client correspondence, case summaries, and internal updates

Remote Work Readiness

• Reliable high-speed internet connection and a dedicated, professional home workspace with a private working area for confidentiality (internet and electricity stipend provided)
• Demonstrated ability to work independently and manage tasks without in-person supervision
• Comfortable with U.S.-based collaboration tools (Microsoft 365, Google Workspace, practice management software, video conferencing, and Zoom)
• Full availability during U.S. business hours — must be able to cover Pacific through Eastern time zones

Professional Qualities

• Career-oriented mindset — actively choosing this as a professional path, not a temporary arrangement
• Ownership mentality — takes responsibility for outcomes, not just tasks
• High attention to detail and accuracy across competing deadlines
• Strong organizational skills: able to manage multiple matters simultaneously without dropping threads
• Emotional intelligence and composure in sensitive client conversations
• Proactive communicator — surfaces issues early, doesn’t wait to be asked
• Coachable and responsive to feedback
• Professional presentation and judgment in all client and attorney interactions

Character & Commitment

• Track record of reliability and follow-through in prior roles
• Genuine interest in long-term growth within a U.S. firm environment
• Demonstrated tenure in prior roles — professional references who can speak to work quality and character

IMPORTANT : How to Apply

Submit two things:

• A cover letter telling us how you’ve run a caseload, what you’d want to take on next, and your desired compensation range.
• Your resume in ENGLISH

Job Type: Full-time

Pay: $28,000.00 - $38,000.00 per month

Application Question(s):

• Please remember to upload your resume in English and a cover letter stating your desired monthly compensation.
• How would you rate your proficiency in English—basic, intermediate, or advanced?
• Do you have a law degree?

Work Location: Remote