POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS
¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?
Como Senior Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.
Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.
Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!
***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***
Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
As a Senior Customer Success Manager (Spanish speaking) at Smartly, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore
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Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
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