Purpose Statement: Provides advanced level support to Program Managers to improve delivery performance and enhance customer satisfaction, performance metrics reporting and analysis. Coordinates with Production Supervisors and Team Leads on variances to production plan, independently initiates and coordinates resolution of minor variances with internal functions and customers.
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Education/Experience Qualifications:
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
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