Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Sup Sr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Manage professional teams and departments through delegation of tasks and responsibilities

Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel

Manage occasionally complex and varied issues with significant departmental impact

Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function

Provide evaluative judgment based on analysis of information in complicated and unique situations

Control and reconciliation of bank items, transitory accounts, and debtor-creditor accounts

Ensure essential procedures are followed and contribute to the defining standards

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Ability to manage teams.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

6-10 years of experience with background in Financial Services Industry (Commercial Banking related experience is an advantage)

Extensive knowledge of the Client Onboarding processes

Working knowledge of Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements

Working knowledge of Systematics, Citi Know Your Client (KYC), GBS, SWIFT, SPEI, S264, S500, EDEALER.

Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Proven organization and time management skills

Consistently demonstrates clear and concise written and verbal communication skills

Education:

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Nivel de inglés: conversacional

• Experiencia en sector financiero

• Experiencia en sistemas de fondeo

-

Job Family Group:

Project and Program Management

-

Job Family:

Program Management

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.