The Sr. Manager, IS LATAM serves as the primary IS liaison for the LATAM geo-cluster, acting as a strategic IS co-pilot to support IS strategies, priorities, and roadmaps execution with strong business relationship management (BRM) and communication skills, being accountable for delivery and quality of Information Services.

Top Responsibilities / Outcomes Expected:

• Act as bridge between business units and IS, EA, strategy, and service delivery teams, fostering strong relationships to drive innovation, value, and strategic priorities. Key responsibilities include managing a global portfolio of business applications projects, ensuring seamless integration between governance, IT service delivery, service providers, and business stakeholders, and leading the implementation and operations of enterprise-wide and region-specific IS solutions across the LATAM region.
• Develop and manage cross-functional partnerships at global, regional, and local levels to execute enterprise, regional and local solutions strategies that align IS budgets and projects with business objectives to maximize ROI. Ensure compliance with global IS policies, and providing leadership in the design, testing, implementation, and support of IS solutions.
• With a “founder’s mentality” identify and manage the ownership of new growth opportunities and/or the next frontiers technologies for enterprise solutions in the portfolio through appropriate lifecycle management phases (innovation, growth, sustain/continuous improvement, retire/replace).

Knowledge, Skills & Abilities:

• Deep understanding of Corporate Systems (Supply Chain, Finance, HR, Legal) and Commercial Systems (Sales, Marketing, Trade Promotion, Merchandising) to align IT solutions with business needs.
• Strong project management skills, with a proven ability to assess options, balance costs and benefits, and drive effective decisions.
• Strategic thinker with a focus on leveraging emerging technology trends to enhance business outcomes.
• Polished communicator with executive presence, adept at delivering clear, concise updates on strategies and project progress to diverse stakeholders.
• Comprehensive knowledge of IT domains, including security, change management, data handling, business continuity, operations, and asset management, ensuring robust support for business goals.
• Sharp analytical and creative problem-solving skills, with expertise in business process technologies to optimize operations.
• Experienced in supporting global manufacturing environments with tailored IT solutions across varied regions and scenarios.
• Curious and collaborative, with a passion for building strong relationships and learning from internal teams, external partners, and stakeholders.
• Proven ability to lead and foster enterprise-wide collaboration, driving alignment and shared success.
• Trustworthy and professional, with strong judgment in managing confidential matters with integrity.
• Exceptional written and verbal communication skills, able to distill complex information into clear, compelling recommendations to build trust and drive solutions.

Experience & Education:

• Bachelor’s in Computer Science or Engineering
• Master’s degree and/or related equivalent experience preferred
• 8+ year’s experience in managing, implementing and/or supporting IS solutions
• 5 years of experience in managing mid to large scale projects ($500k – $5M)
• 5 years of previous leadership experience working in International markets
• 5 years experience leading global teams

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

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