Qualcomm Intl Inc., Mexico Branch Office
Information Technology Group, Information Technology Group > IT Engineering
General Summary:
**This position is not eligible for Qualcomm immigration sponsorship.**
Looking for a SRE Platform Lead resource to implement and support Enterprise integrations solutions using Boomi and Confluent platforms. This is a hands-on SRE individual contributor role combining platform engineering + SRE + integration/event streaming expertise .
MUST Have skills:
Strong, hands-on experience with Boomi Enterprise & Agent Studio (development and administration)
Strong, hands-on experience with Confluent / Kafka :
- Confluent Cloud and/or Confluent Platform operations and administration
topics/partitions, consumer groups, connector ops, schema governance, RBAC/ACLs, cluster health/capacity planning, cluster linking/mirroring
Experience deploying/operating platforms on AWS including EKS/Kubernetes , IAM, networking, and security controls.
7+ years of experience of SRE Platform Engineering or Application Administration having configured and maintained enterprise-level applications.
5+ years using critical thinking to debug complex technical issues independently and drive the resolution working with internal teams then documenting Incident, Request and Change/Release management process using JIRA and ServiceNow
Good understanding of software testing tools such as Selenium, JMeter, Junit, PyTest
Deep expertise in observability using Datadog (APM/logs/metrics, dashboards, alerting, SLOs).
- Proven success building DevSecOps automation: CI/CD, IaC, security controls, secrets management, automated validation/testing.
Strong scripting/automation skills (Python/Bash/PowerShell or similar) and comfort building internal tools/utilities.
Other preferred skills:
Experience with event-driven architecture , messaging patterns ( Kafka, RabbitMQ, TIBCO EMS ), and platform governance.
- Experience modernizing EDI/RosettaNet and large B2B partner ecosystems.
- Familiarity with Informatica Cloud , TIBCO , Oracle SOA , or Sterling MFT migration strategies.
- Experience building self-service platforms and developer portals (APIs/events/templates).
- Knowledge of AWS Well-Architected principles and security/compliance controls (PII, retention, auditability).
Relevant certifications: Kubernetes/AWS, Confluent, Boomi (nice to have, not required).
Experience in Java full stack development with Spring & Spring Boot
Operating Model:
SRE lead will join an existing team with 24/7 operations team in India and will be working as Tier-3 on-call support on weekdays/weekends to support Critical Enterprise integrations. Other duties include:
Working closely with vendor to determine the software roadmaps and lead technical discussions to align with business requirements/SLOs.
Ensure high quality documentation that will include detailed implementation architectures, backup+recovery procedures, user+developer guides, custom procedures/scripts, testing or validation processes and how-to manuals.
Boomi + Confluent Platform Enablement (Hands-On)
Administer and operate Boomi (Atoms/Molecules, environments, deployments, runtime management, upgrades, monitoring, governance).
Develop AI assisted templates or workflows using Boomi Agent Studio
- Administer and operate Confluent Cloud and Confluent Platform on EKS :
- Kafka cluster operations, capacity planning, partitioning strategy, consumer group health, topic lifecycle management
- RBAC/ACLs , encryption, audit logging, schema governance, connector operations
Build and maintain operational standards for event streaming + iPaaS platforms (backup/restore, DR, HA, upgrades, patching).
- Own availability, latency, performance, and cost outcomes for Boomi and Confluent platforms.
- Define and operationalize SLOs/SLIs , error budgets, runbooks, escalation paths, and on-call readiness for integration and event streaming platforms.
- Lead incident response , problem management, postmortems, and continuous improvement to reduce MTTR/MTBF and improve reliability.
DevSecOps Enablement
- Build and standardize CI/CD pipelines for integration and streaming artifacts (Boomi deployments, Kafka/Confluent resources, connectors, schemas).
- Implement policy-as-code , secrets management, automated testing, and release governance aligned with DevSecOps best practices.
- Drive Infrastructure as Code (IaC) and automation for platform provisioning (environments, topics, ACLs, schemas, connectors, monitoring).
- Eliminate manual operations by scripting and automation across Boomi/Confluent (e.g., Python, Bash, PowerShell).
- Create reusable operational utilities to standardize onboarding, provisioning, access requests, schema changes, connector management, and deployment workflows.
- Measure and reduce operational toil through automation and platform guardrails.
Observability + AIOps (Datadog)
- Implement end-to-end observability using Datadog :
- Metrics/logs/traces, dashboards, service maps, alerts, anomaly detection
- Correlation across integrations, Kafka pipelines, and infrastructure
- Enable AIOps workflows (noise reduction, alert tuning, automated remediation hooks, intelligent incident routing).
Self-Service + Developer/Business Enablement
Modernization Support (Legacy Target State)
Support migration and modernization patterns from:
TIBCO BWCE, Oracle SOA
- Boomi + event-driven APIs/events
EDI/RosettaNet (TIBCO B2B)- modern B2B patterns and managed onboarding
IBM Sterling MFT- automated file/event hybrid patterns and governance
Informatica Cloud jobs- modern integration/event/ELT patterns where appropriate
Minimum Qualifications:
- 7+ years of IT-related work experience with a Bachelor's degree.
OR
9+ years of IT-related work experience without a Bachelor’s degree.
Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
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