About the role

We are looking for a young, ambitious engineer who wants to grow into a leadership position.

This role is ideal for someone with a strong technical foundation who enjoys solving problems, coordinating activities, and working closely with different teams. You do not need previous experience as an Operations Coordinator—we will provide training and a structured learning path.

After the onboarding period, you will gradually take ownership of daily operations and eventually lead a team of approximately 10 people.

This is an excellent opportunity for engineers who aspire to become future Operations Leaders.

What will you do?

• Coordinate and support daily operational activities.
• Monitor incidents and ensure timely resolution.
• Prioritize tasks based on business impact.
• Follow KPIs and SLA commitments.
• Collaborate with NOC, DevOps and Commercial teams.
• Identify operational risks and propose improvements.
• Participate in on-call rotations and critical incident management.
• Contribute to process standardization and continuous improvement.
• Develop leadership skills while working alongside experienced managers.

What are we looking for?Required

✅ Bachelor's degree in Engineering (Systems, Robotics, Mechatronics, Telecommunications, Computer Science or related).

✅ 2+ years of experience in technical support, IT operations, NOC, infrastructure, DevOps support, or incident management.

✅ Experience handling incidents and working with ticketing tools.

✅ Knowledge of:

• Linux
• TCP/IP networking
• Basic Bash or Python scripting
• Databases
• Troubleshooting and root cause analysis

✅ English B2+ (must be comfortable interacting with international customers).

We believe you will thrive in this role if you are:

✔ Extroverted and a strong communicator.

✔ Curious and eager to learn.

✔ Interested in leading people and projects in the future.

✔ Comfortable working in fast-paced environments.

✔ Proactive and highly accountable.

✔ Logical, analytical and solution-oriented.

✔ Able to make decisions under pressure.

✔ Open to participating in on-call rotations.

What we offer

✨ Hybrid work model.

✨ Excellent work environment.

✨ Direct exposure to Operations and Technology leadership.

✨ Accelerated career growth.

✨ Opportunity to lead a team after the learning curve.

✨ Highly skilled technical mentors.

✨ Freedom to propose ideas and drive improvements.

Sueldo: $22,000.00 - $25,000.00 al mes

Beneficios:

• Bebidas gratis
• Opción a contrato indefinido
• Teléfono de la empresa
• Vales de despensa

Lugar de trabajo: Empleo presencial