At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

This role is designated as match day–only and includes participation in a select number of required training sessions scheduled ahead of the tournament. Reporting operationally to the FIFA Stadium Safety & Security Senior Manager, the Stadium Security Crowd Management Specialist is responsible for overseeing the Private Security resources deployed across public spectator areas during Match Day stadium operations.

The role ensures that Private Security personnel assigned to concourses, vomitories, seating bowl access points such as Turnstiles and Pedestrian Screening Areas, circulation routes, and spectator-controlled zones operate in accordance with approved FIFA policies and procedures, the Venue Safety & Security Plan (VSSP), Dot Maps, and Match Day directives.

The EVS Crowd Management Specialist supports the safe and orderly movement of spectators and ensures zoning integrity throughout the stadium footprint.

Key Responsibilities and Oversight

Operational Delivery – Spectator Areas

Crowd Flow & Zoning Integrity

Compliance & Standards

Incident Management & SOC Coordination

Stakeholder Liaison

Reporting & Administration

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

Work Experience

Languages

Technology

Additionally, FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.