We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

DNV Mexico is looking for an Account Representative. The primary function of this role is to act as a point of contact for clients and the internal processing of their accounts.

What You’ll Do:

• Will have the responsibility of handling the renewal and amendments of current Management System Certification (MSC) projects on time as well as assure that all information of projects is correct with the aim to keep customer certificates valid;
• Communications with internal and external customers;
• Information Analysis
• Other duties assigned by appropriate management

The successful candidate will be:

• Highly disciplined and dependable.
• Able to effectively manage multiple priorities in a fast-paced environment.
• Well-organized with strong time-management skills.
• Proactive and able to work independently with minimal supervision.
• Comfortable performing routine and administrative tasks with consistency and accuracy.
• Detail-oriented, with a strong focus on quality and precision.
• A collaborative team player who fosters positive working relationships.
• An effective communicator, capable of building strong relationships with both internal and external stakeholders.

• Vacation bonuses pay
• Group health insurance plan
• Group retirement plan with company match
• Education reimbursement program
• Company-provided life insurance plan
• Food Vouchers
• Flexible work schedule with hybrid opportunities

*Benefits may vary based on position, tenure, location, and employee election*

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

What Is Required

• Bachelor’s Degree in related field required
• Minimum of three years’ experience in the industry
• Windows and CRM (Customer Relationship Management) experience;
• Demonstratable quality customer service at a high volume
• Business (commercial) experience, including up-selling (preffered)
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Access)
• Strong written and verbal Spanish and English communication skills
• We conduct pre-employment background screening

***Resumes should be submitted in English to be considered***

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*