Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position

Monitors, analyzes, and watches over the facilities using various security systems such as CCTV surveillance cameras, access controls, communications, and alarms to detect, identify and prevent internal and/or external threats and risks in the company.

Essential Job Duties

• In charge of keeping the security systems (CCTV surveillance cameras, access controls, communications, and alarms) in optimal operation.
• Monitor the CCTV surveillance cameras, access controls, and alarm systems.
• Report anomalies detected with the security systems.
• Report any type of failure that exists in the security equipment (CCTV surveillance cameras, access controls, communications, alarms, computer equipment, network video recorders, software, recordings, network, database, among other equipment and/or tools in the area.
• Report incidents and/or events that compromise the security of the company.
• Report emergency situations to the corresponding authorities.
• Answer the intercom devices installed in the access doors of building and validate that the person is authorized to enter the facilities.
• Maintains organization’s stability and reputation by complying with legal requirements.
• Management of keys and locks.
• Meets the requirements and/or support that the company needs.
• Control and administration of physical and/or electronic information such as video recordings, video images, photos, access records, among others.
• Monitors the entry and exit of people and/or vehicles to the facilities.
• Generates incident reports and informs to the immediate superior via (telephone, mobile, verbal, radio, or email).
• Provides support in emergencies (emergency response).
• Generates video recordings safely and with the authorization of the immediate superior.
• Provides support in the investigation process (review of video recordings, video images, access records, among others).
• Receives incident reports (investigations) and register them in the investigation’s registration and follow-up data base.
• Monitors the internal and external areas of the facility.
• Adhere to all operating standards of the company.
• Monitors the main access doors of the facility.
• Act according to all policies, procedures and regulations established by the company.
• Identifies potential security risks and responds appropriately.
• Monitors the perimeter of the facilities to detect suspicious behavior, unsafe acts and/or criminal activity.
• Responds to calls and radiocommunications directed to the security operations center.
• Keeps the CCTV surveillance cameras system check list updated.
• Verifies on daily basis that the CCTV surveillance cameras and access control system work properly.
• Follow up on incidents and events that occur in the company.
• Use all technological resources and systems for the investigation process.
• Collect data, information, and evidence for the investigation process.
• Provides electronic access cards to employees, practitioners, and authorized internal contractors.
• Register and upload information of employees, practitioners, internal contractors in the access control system.
• Provides access levels to the personnel according to the position and/or area of work.
• Activate or cancel access cards according to the status of the personnel.
• Management and recovery of electronic access cards belonging to the company.
• Assist in activities related to the security and protection of employees and company assets.
• Saves digital records obtained by the CCTV surveillance cameras and access control systems in an orderly and chronological manner.
• Document management (attention to employees in filling out security forms).
• Complies with the specific activities of the position (work instructions).
• Conducts internal and external surveillance rounds using the CCTV security cameras system.
• Keeps the access control system check list updated.
• Monitor the fire system alarm panel and report any activation to the immediate superior.

Qualifications

Preferred Skills and Experience

• Skills: strong written and verbal communication, multitask, work independently, attention to detail, analytical, emotional control, integrity, work under pressure, trustworthy, follow complex instructions, activity planning, good service orientation, fast in his actions, ability to decision making, responsible, honest, have motivation and confidence, flexibility and adaptation, team work, commitment, ability to solve specific situations with immediate results, ethical and professional, positive, helpful and respectful, deductive and inductive capacity, maintain confidentiality and discretion on matters, good physical condition and health.
• Experience: Minimum 1 to 2 years in an industrial environment.
• Education: Bachelor’s degree or equivalent in criminology, criminalistics, security, psychology, computer sciences (IT).
• Training and/or knowledge: Microsoft office (Excel, Word, Power Point), intermediate level of english, use of computers, laptop, telephone, cell phone, printer, email, security devices, CCTV operator training, access controls, CCTV cameras, basic security, and safety, CTPAT and OEA programs.
• Management of any of the following software: Wisenet Wave, Milestone, Keyscan VII, Lenel OnGuard.
• Preferred qualifications: security certification in related field (CPO, APP).

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.

Shift: Graveyard