NOW HIRING – Customer Service & Reporting Specialist
Guadalajara, Mexico
Full-Time | Monday to Friday | 08:00 – 17:36 (GDL Time)

We are looking for a detail-oriented and customer-focused professional to join our team! If you have experience in customer service, strong communication skills, and enjoy working with reports and data interpretation, this opportunity is for you.

Responsibilities:

• Create formal reports and correspondence based on field data and quality control test results.
• Interpret and communicate test results according to client specifications and standards.
• Provide excellent customer service through phone, email, and in-person interactions.
• Maintain client documentation following company filing practices.
• Review data for completeness before formal reporting.
• Support internal discussions and reporting generation processes.
• Perform additional duties as assigned.

Requirements:

• High School Diploma or equivalent required.
• 2-year or 4-year degree preferred.
• Minimum 1 year of relevant customer service experience.
• Combination of education, training, and related experience may be considered.
• Excellent customer service and relationship-building skills.
• Strong troubleshooting and problem-solving abilities.
• Ability to work independently with effective time management and prioritization.
• Excellent verbal and written communication skills.
• Strong computer skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint), Visio, Adobe Acrobat, and/or Photoshop.

Salary & Benefits:

$26,000 MXN gross monthly
Approx. $21,600 MXN net monthly
$1,000 MXN Food Vouchers
30 Days Christmas Bonus (Aguinaldo)
Private Medical Insurance

If you are passionate about customer service and want to grow in a professional environment, apply today!

Sueldo: $26,000.00 al mes

Beneficios:

• Estacionamiento de la empresa
• Vales de despensa

Lugar de trabajo: Empleo presencial