Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 16 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 7 reviews)); "Flexible hours, Most accounts are inbound calls only, supervisors are always available, always able to work overtime if you need the hours" ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 20 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "10:00pm), not enough training for new employees, no time off" ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Breaks too short." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

5.0

Jan 6, 2026

Excellent Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

5.0

Jun 3, 2025

Nice call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

Not enough pay to keep up with cost of living.

5.0

Jan 22, 2024

Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Love everything about this job

Cons

Breaks where short for hours worked

Viewing 1 - 3 of 263 Reviews

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