Amazon Customer Support interview questions

The first round was screening round where the HR ask you about your self. (Just to judge your communication skill). The second round consist of vincent written or something like that... CBT 1) fill in the appropriate word in the blank 2) remember few phrase and rewrite in your own words , covering most of the phrase 3) email writing on the given situation The third round was vincent voice 1)headphone will be provided some simple question will be asked you have to answer immediately 2) you have to repeat what is spoken from the opposite side 3) you have to interact with other in conversation as a customer support