Automated phone interview with questions regarding customer service and call support. It was an easy interview process and had a call back the next day. They do a check and hire you
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.