American Express Senior Analyst interview questions

4 Round. a. HR - 2 rounds face to face & telephonic. Will check your basic attitude, some basic questions regarding your personal, social and professional life. Will catch your over all personality & communication skills. b. Supervisor / SME & hiring manager situation based test to check your decisions making skills, proper test applied maths, excel, critical thinking, prioritization of issues, team skills and handling, understanding client metrics, SLAs, KROs and what not..but related with domain. c. OPS Head with HR .. Will check your know how skills, attitude, past experience, expectations, will give you a brief. d . Not an interview but more a welcome and salary expectations though door is there for negotiation.

Four step process. (1) An initial phone interview with the hiring leader, very informal, wanted to know my background, expertise, future endeavors, etc. (2) A two-part, in person interview at the office. I met with the hiring leader and another Sr. Manager. I was asked to discuss my education and work experience followed by a series of scenario based questions. The format was very relaxing and enjoyable. (3) I was contacted shortly after for a second, in person interview with the VP of the group. This included another set of scenario based questions and was much more formal. (4) After my interview with the VP, I was asked to complete a case study. Very heavy on data analysis and had to present my power point via phone to the hiring leader. Was contacted the next day offering me the position. A great, efficient experience. The company is renovating their offices to a new, more collaborative environment. Both of my interviews were held on these renovated floors.