I applied online. The process took 4 weeks. I interviewed at Apple (Dallas, TX) in May 2015
Interview
First interview – Was by phone lasted abour 20 Minute conversation on the phone with him role playing I need to be “EMPATHY” more get there trust.
Second interview – Face time, with HR recruiter asked questions on tech support history, role play lasted about 45 minutes.
Third interview – Manager for the position you are applying for you interview with. Went over job description, benefits, training, and equipment that I have to supply and equipment that Apple supply.
Last step – 2-3 weeks if accepted I should get an e-mail for a background check.
Recruiter – Got a call 3 dyas after the last interview to verify my home address and to inform me that they are running my background check and offer my the pay rate and would I like to move forward.
I applied through an employee referral. The process took 2 months. I interviewed at Apple
Interview
A friend working as an AHA in the US referred me through Apple's employee referral program. I eventually received an email requesting a phone interview be scheduled. The phone interview went for almost one hour and was a very enjoyable interview, with quite a few technical questions asked, as well as questions relating to which Apple products I use/am familiar with. I was extremely nervous going into it but was put at ease right away. The next day I received an email saying that I had made it to the next round of interviews and requested that I provide them with times I was available for a FaceTime interview. There were also instructions on how to initiate my background check. FaceTime interview was again nerve-wracking at first but the interviewer was great and also managed to make it almost feel less like an interview and more like a chat. This interview was less technical and more about getting to know the way I work and respond to certain situations. A few days later I received an email requesting my current Internet speeds, as well as an invitation to an online session which was run by my FaceTime interviewer and provided more information about the job. Following this, and one my background check was cleared, I received and accepted my offer.
Interview questions [1]
Question 1
What is the difference between a hard drive and RAM?
I applied online. The process took 3 weeks. I interviewed at Apple in Jun 2015
Interview
Just had my third/final interview on Tuesday. They said it could take two weeks to get an email. My timeline is: applied June 3, got first interview June 11, second June 17, and third June 30. The questions were asked are on these forums. Stress empathy and great customer service.
Interview questions [1]
Question 1
Customer just bought an iphone. Phone was able working at store, and now it is not.