I applied online. The process took 4 weeks. I interviewed at Apple (Dublín, Dublín) in Apr 2017
Interview
3 steps. Phone call , video questions , skype/facetime interview. The interview process does not really ask technical questions. Its more about your personality and your passion to help others.
Interview questions [1]
Question 1
What would you do in a situation where someone is upset about a product and is irate.
I applied online. The process took 3 weeks. I interviewed at Apple (Austin, TX) in Mar 2017
Interview
Two phone interviews and one video interview. Helps if you are already in a small office space when doing video interview, shows your ready. Be yourself, they love to hire authentic people. Overall very easy process
Interview questions [1]
Question 1
Describe how you have helped with a technical issue in the past
I applied through college or university. The process took 2 months. I interviewed at Apple in May 2017
Interview
The interview was a Skype interview. The interviewer was very friendly and relaxed. We went over past experience and role-played some possible call scenarios. Afterwards there was a long wait, around a few weeks to hear back but was offered a job.