I applied online. The process took 6 days. I interviewed at Apple (Wilmington, DE) in Feb 2012
Interview
It starts as a group interview. There are a few tech questions however more about how you work with others. There were a lot of questions about interactions with customers. There weren't too many technical questions.
Interview questions [1]
Question 1
when was a tough interaction you had with a superior and how did you get them to see your side?
Toll, respektvoll und sehr interessiert an der Person! Tolle Entwicklungsmöglichkeiten! Hier kriegt man wirklich eine klasse Möglichkeit sich zu beweisen. Das Unternehmen ist next Level! Kann jedem diese Journey empfehlen!
3 phases of interview You will be informed after about a week if you are selected to go to next phase Each phase questions become a bit harder It is the process of interview when you apply internally But I think it is the same if you apply from outside
Interview questions [1]
Question 1
Mostly behaviour questions Like how u managed conflict with a coworker How u managed a difficult customer How you deal with frustration
There are 3 rounds targeting different competencies. Each round they would ask 4 behavior questions with follow up questions. Pretty straightforward. You can ask time to think about the answers.
Interview questions [1]
Question 1
Tell me a time when you feel iterated and how you deal with it.