I interviewed at Apple (Perth, Australia Occidental)
Interview
Behavioral Questions
Technical Questions
Cultural Fit
Scenario-Based Questions
Questions About Your Motivation
Understand their products, culture, and recent developments
For behavioral questions, use the Situation, Task, Action, and Result format to structure your answers
Interview questions [1]
Question 1
If a customer comes in upset about a defective product, how would you handle the situation
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
I applied online. The process took 3 weeks. I interviewed at Apple (San Diego, CA) in Mar 2026
Interview
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Interview questions [1]
Question 1
How is your performance measured in your current or previous role?