The process took 2 weeks. I interviewed at Bank of America (Little Rock, AR) in Sep 2011
Interview
I was contacted by a very professional recruiter after approximately a week of application. She performed a preliminary interview. Why B of A? My future goals? Previous job experience. Then she addressed the availability and salary for the position and set up 1 on 1 interview at my convenience. The one on one was as to be expected with question range. One word to describe yourself. A time I worked in a group setting. A problem at work that I had and how did I work through it. etc.
The people are good depending on what center you are at. Sales are required. It is what you make it! Be you, bubbly, personable, professional and you will come aboard.
Interview questions [2]
Question 1
When was a time I worked in a group setting and what role did I play?
I applied through other source. The process took 4 weeks. I interviewed at Bank of America (San Francisco, CA) in Sep 2017
Interview
Straightforward, they get to the point of how strong is your customer service kung-fu and what your sales record entails. They ask a lot of general bank questions to make sure you know your banking products. My manager also questioned me about my own interests and about myself to see if I would be a fit with the other coworkers. Great interview process overall.
Interview questions [1]
Question 1
General questions, about yourself, hardest customer interaction, general bank product questions, role play sale scenarios.
I applied through a recruiter. The process took 2 weeks. I interviewed at Bank of America (Brea, CA) in Jul 2016
Interview
Interview process was fairly easy. Recruiter was very helpful all along the process. First it is a phone interview, then depending the outcome Recruiter will decide if you will move on to next step. I wished I was a bit more prepared. Not the hardest interview I've had.
I applied online. The process took 2 weeks. I interviewed at Bank of America (Jacksonville, FL) in Feb 2016
Interview
The interview process was very basic. Only a phone interview so far. Asked many behavioral questions and asked in-depth questions on my resume. Seemed very average for a phone interview.