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      Bank of America

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      Mortgage Servicing Specialist Interview

      Feb 23, 2011
      Anonymous Interview Candidate
      Charlotte, NC

      Other Mortgage Servicing Specialist Interview Reviews for Bank of America

      Mortgage Servicing Specialist Interview

      Mar 25, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Bank of America (Charlotte, NC) in Feb 2011

      Interview

      Applied for position online; received phone call from HR to set up face-to-face interview; had face-to-face interview with two managers of the department; they asked basic evaluation questions, went over job description and then went over my background and how my experience was a perfect match for the position; they thought I was a good fit for the position; following week had an 8 minute telephone interview with manager of the department; he asked a couple of evaluation questions along with the usual why should BOA hire me; couple of days later received the dreadful email, basically was not offered position; their loss.

      Interview questions [1]

      Question 1

      All evaluation questions that were asked were all easy to answer, none of them were difficult or unexpected, it was the standard questions
      1 Answer

      Application

      I applied online. The process took 3 weeks. I interviewed at Bank of America

      Interview

      I submitted an application online then several days later I received an email to take an online assessment in person. Shortly thereafter I was called in for an interview. I received call one week later with a job offer.

      Interview questions [1]

      Question 1

      How would you handle an angry customer?
      1 Answer

      Mortgage Servicing Specialist Interview

      Jun 13, 2016
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bank of America (Greensboro, NC) in Sep 2012

      Interview

      Easy/Panel interview, was asked basic questions in regards to my character. Answered them to the best of my ability. The panel consisted of upper management who each took turns asking me various questions. Took less than a week to offer me the position. I took the position.

      Interview questions [1]

      Question 1

      Name a weakness/Strengths
      Answer question

      Mortgage Servicing Specialist Interview

      Oct 10, 2016
      Anonymous employee
      Thousand Oaks, CA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bank of America (Thousand Oaks, CA) in Aug 2012

      Interview

      Consisted of a phone call with someone from HR and onsite interview with two managers. The phone call was short and consisted of questions about previous experience. The onsite interview consisted of behavioral and personality questions, pretty standard stuff.

      Interview questions [1]

      Question 1

      Mostly behavioral questions and relevant hard skill experience.
      Answer question