I applied in-person. I interviewed at Bank of America (New York, NY)
Interview
not complicated process ,1 online pre screening +phone interview+one branch interview with branch manager ,this role requires excellent communication skills, a customer-centric approach, and a strong understanding of financial products to effectively support clients in achieving their financial goals.
Interview questions [1]
Question 1
tell me a time when you dealt with an angry customer?
Initially phone interview, then at the branch. It was pretty straightforward. The bank manager asked me a couple of questions, one of them being why I am applying for that position. Then she asked me to do a role play about a credit card.
Interview questions [1]
Question 1
Why do you want to leaver your current job and work at Bank of America?
I did the hi revue video interview and proceeded to having a physical interview with the the branch manager. I was told that the recruiter would get back to me but nothing till now, it's been 5 months now. I called and dropped voice messages no response. I feel a response whether good or bad should be given to candidates. I did not expect this from Bank of America.
The in-person interview started 17 mins late and then ended early, seemed like they didn't want to hire me already. Don't waste time if you don't want to hire someone.