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      Problem Manager Interview

      Aug 27, 2025
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at Bank of America (Charlotte, NC) in Aug 2025

      Interview

      Very straight forward first interview was with VP/Manager then the next was a culture fit but it was more in depth than the first interview. The 2nd interview they got into the experience I had. They wanted examples of being in very complex and stressful situations, where things can become contentious. That was the main thing they focused on, they asked this in a few different ways. They also wanted to know about my actual experience doing the job.

      Interview questions [1]

      Question 1

      They asked how I would handle the pressure of someone becoming upset with me and or push back on my findings. They asked this a few different ways; as there will be times I will run into this situation, and it could be quite often in some regards.
      1 Answer