Booking.com Customer Service Representative CSR interview questions
based on 298 ratings - Updated Jun 2, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
84%
Applied online
Applied online
5%
Employee Referral
Employee Referral
4%
In Person
In Person
4%
Recruiter
Recruiter
2%
Other
Other
1%
Staffing Agency
Staffing Agency
Interview search
298 interviews
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Booking.com interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Booking.com with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 14 days.
Common stages of the interview process at Booking.com as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
Other: 33%
One on one interview: 33%
Presentation: 33%
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Interview questions [1]
Question 1
Que faisiez-vous avant? Quel était cvotre niveau de rémunération ?
I interviewed at Booking.com (Las Palmas) in Jan 2026
Interview
The recruiter forgot that we had already completed the interview and didn’t send any follow-up afterward. She only responded after I reminded her and then declined my call without providing any explanation
Test di gruppo e colloquio individuale, credo valutino molto l'aspetto caratteriale per vedere se puoi essere un buon fit nel team. Le esperienze all'estero sono valutate positivamente come l'adattabilita e la flessibilità
Interview questions [1]
Question 1
Parlaci delle tue esperienze lavorative e personali