Capital One Senior Customer Service Representative interview questions

I was contacted to do a one way video interview. I had to download the program for the one way interview. The program used for the one way video interview did not work very well; I had to keep exiting and re-entering the interview to give a response for each of the many questions. The program must have been purchased from the lowest bidder vendor. The process took for ever. I would have rather done a face to face in-office interview.