I applied online. The process took 4 weeks. I interviewed at Citi (Jacksonville, FL) in Aug 2017
Interview
Fairly routine. Based off of the star module. STAR. Typical questions for a customer service field and role. Overall not lengthy and pretty straightforward. There was a phone screening and then an in person or one on one interview.
The interview was more like a discussion focused on knowledge and skills needed for the job. The interviewers were very nice and they made me feel comfortable during the entire discussion. The questions were not difficult and some of them focused on previous relevant experience.
I applied online. I interviewed at Citi (Jacksonville, FL)
Interview
Citi uses the Star method for interviews. If you don’t know what this is, Google it.
If you use this method, be honest about your work history and/or background you maybe guaranteed a position.