I applied online. I interviewed at Citi (Meridian, ID) in Sep 2018
Interview
It was one interview with multiple team leaders. The interview questions really went over past work scenarios where u were faced with a challenge, then you were asked how you reacted and resolved the conflict.
Interview questions [1]
Question 1
When was there a time where u faced a conflict atbwork?
They ask multiple questions about customer experience using Starr method. Also making sure you are also answering in behavioral format. Make sure you are answering as honest as possible, in specific details.
Interview questions [1]
Question 1
Tell me about a time you faced a difficult situation with a client and what did you do to resolve it.
I applied in-person. I interviewed at Citi (Manila, ) in Jun 2016
Interview
One day process unless they will schedule you for the final interview , you can do walk-in then initial interview, if you past then final interview with the account manager