Concentrix Agente De Call Center interview questions
based on 24 ratings - Updated May 29, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
59%
Applied online
Applied online
12%
Recruiter
Recruiter
12%
In Person
In Person
6%
Other
Other
6%
Employee Referral
Employee Referral
6%
Campus Recruiting
Campus Recruiting
Interview search
24 interviews
Viewing 1 - 5 of 24 Interviews
Concentrix interviews FAQs
Agente De Call Center applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Agente De Call Center roles take an average of 15 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 16 days.
Common stages of the interview process at Concentrix as a Agente De Call Center according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied through college or university. I interviewed at Concentrix (Auckland, ) in Apr 2024
Interview
It was nice and easy
Interview was for one hour approximately and I was asked a lot of situation based questions which I answer based on Star approach.
The whole process was around the behaviour such as how I deal in certain situations and how I handle the difficult situations and customers.
I applied in-person. I interviewed at Concentrix in Oct 2025
Interview
Firstly you need to submit your CV via their website. If shortlisted you're then requested to record video answering interview questions, complete phone interview, complete in person interview onsite at Concentrix office.
Interview questions [1]
Question 1
They asked what customer experience specifically in call centers
Se me llamó para hacer una entrevista de 30 minutos dónde se me preguntó sobre como aprendí inglés, el sueldo que esperaba y el horario que estaba esperando, para después pasar com una mánager que me preguntó cosas como mis planes de estudios, como reaccionaria bajo presión o enojo, sobre mis hobbies, etc.
Interview questions [1]
Question 1
Me preguntaron varias preguntas de cómo reaccionaria en diferentes escenarios como por ejemplo si estuviera enojada o bajo presión, así como también si preguntas personales como de estudios y hobbies.