Concentrix Customer Service interview questions

It’s easy to get through. Series of real life scenarios to pick the best possible answer or what you would do in that scenario. They also test for computer skills

I submitted my resume, completed a PC hardware/internet test, and completed a 1 minute typing assessment. I was then sent a 14 question video assessment at 7:15pm Friday, Christmas weekend with a hard deadline to submit the interview by 11:59EST Christmas Day. I declined to participate in the interview.