I applied online. The process took 1 day. I interviewed at Concentrix (Manila, ) in Mar 2020
Interview
HR is nice and accommodating. The wait time before the interview is not that long, and they aren't intimidating when asking you questions. They also give feedback on your skills, giving points for improvement and compliments on things that you are good at.
Interview questions [1]
Question 1
How to assist a customer in troubleshooting a product
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay